I believe you all heard of recent the trouble at Spotify? It started with vaccine misinformation but brought into bright daylight the platform’s tacit endorsement of racism and unfavorable treatment of content by Black artists, the company’s vague attempt to remedy the situation with money, and their stumbling approach to diversity in general. It also made glaringly obvious how badly prepared Spotify was to answer the public outrage that followed. It’s probably not much of a comfort for Spotify to know that they are hardly alone. A global movement for social justice has gradually brought issues of diversity, equity, and…
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Imagine you are an academic working on hate speech. You realize that your research could change the way people interact online. But how do you get your work out there? Or imagine your company hosts a popular online platform that has gone rampant with attacks on migrant communities. You are painfully aware that you should take action. But what action and on what grounds? Spanning boundaries agents are intermediaries whose job it is to help solve these problems. One of the gaps that exist between academic research and its potential uses is the lack of networks connecting academia and business.…
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